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Cleaning Trial Plan

2-Hour Trial Cleaning Exclusively for Prospective Regular Service Customers

With our trial plan, you’ll meet the staff member who will be in charge of your regular cleaning service, allowing you to experience both our service quality and staff compatibility. During this 2-hour trial cleaning (¥5,000 including tax), you can also receive personalized recommendations tailored to your household needs from our concierge. Available only for customers considering once a week or more frequent visits.



Available Services

Experience our 2-hour housekeeping service
with detailed explanations from our concierge
who will guide you through how regular service works.

Service Examples

Living Areas & Room Cleaning
  • Vacuum cleaning
  • Floor mopping
  • Window cleaning
  • Bed making
  • Tidying and organizing
Wet Area Cleaning
  • Dishwashing
  • Kitchen organization
  • Ventilation fan/stove/grill cleaning
  • Bathroom cleaning
  • Toilet cleaning
Laundry
  • Washing
  • Hanging
  • Folding
  • Ironing
  • Organization
Shopping & Errands
  • Shopping and children’s pick-up/drop-off
  • Package reception
  • Dry cleaning drop-off/pick-up
Cooking
  • Meal preparation
  • Food prep
Additional Services
  • Kids care
  • Natural English communication

3-Hour Service Example

 

For those wondering “I’d like to use regular housekeeping service, but what kind of work is involved?” here’s a typical 3-hour schedule.

 

※Important Notes:
Like standard housekeeping services, we use Cleaning Equipment and detergents provided by your household.
View list of required Cleaning Equipment

Pick-up/drop-off services are limited to walking distance only
No service available on Sundays and during New Year holidays

Services Not Available

 

House cleaning (air conditioners, floor waxing, range hood interior), elderly/patient care, DIY/repairs, garden pruning, telephone reception, massage, cash handling/banking, driving, negotiation with others, security escort, security patrol, dangerous work (heavy lifting), high-place work, walking large dogs or exotic animals (monkeys, reptiles, etc.)

 

Service Fees

Service Frequency ServiceTrial Price
One-time 2-hour service ¥5,000 (tax & transportation included)

Important Notes:

Available only for customers considering the Regular Plan (once a week or more frequent visits)
View Regular Plan Price List

Customer must be present during the service

No membership fee required

You can sign up for the Regular Plan without using the Cleaning Trial Plan

How to Start

Initial Consultation/Inquiry
Please provide your information, desired services, preferred days, and time slots.
Note: The Cleaning Trial Plan is available only for those considering the Regular Plan (once a week or more frequent visits)
Contact Us for Consultation
(English Available)
Phone/Email Discussion
Our concierge will contact you via phone or email to discuss available days and times for both the Cleaning Trial Plan and regular service.
Home Visit
Our concierge and assigned staff will visit your home for the Cleaning Trial Plan experience.

Frequently Asked Questions

I’m concerned about privacy and security when I’m not home.

All our cleaning staff are Filipino nationals employed as full-time employees with verified backgrounds. For privacy and security, they submit both a Personal Background Guarantee and Confidentiality Agreement, and undergo thorough internal training.

What about property damage insurance?

We are insured by Mitsui Sumitomo Insurance for potential property damage, with coverage up to ¥50 million.

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CONTACT

Contact Us About Our Housekeeping Service

Toll-free
Phone Support

0120-989-033

※For Current Customers

03-6421-1777

Hours: 9:00-18:00(Closed weekends, holidays & New Year's)

Quick
5-minute Email Inquiry