Regular Plan
Our dedicated staff provides fully customizable housekeeping services.
This monthly subscription plan features the same staff member visiting at fixed days and times. As visits continue, we learn your preferences and areas of concern, aiming to reduce your household burden. Special campaign offers currently available!
Pinay Housekeeping Service’s Regular Plan has obtained the “Housekeeping Service Certification” through evaluation by a third-party organization.Available Services
We provide the following housekeeping services on a regular cycle.
Our concierge will recommend the most suitable service package for your home.
You can either maintain the same tasks each time or request different services as needed.
Requests can be made directly to the cleaning staff or in advance through our Japanese operators via LINE or phone.Service Examples
- Living Areas & Room Cleaning
- Vacuum cleaning
- Floor mopping
- Window cleaning
- Bed making
- Tidying and organizing
- Wet Area Cleaning
- Dishwashing
- Kitchen organization
- Ventilation fan/stove/grill cleaning
- Bathroom cleaning
- Toilet cleaning
- Laundry
- Washing
- Hanging
- Folding
- Ironing
- Organization
- Shopping & Errands
- Shopping and children’s pick-up/drop-off
- Package reception
- Dry cleaning drop-off/pick-up
- Cooking
- Meal preparation
- Food prep
- Additional Services
- Kids care
- Natural English communication
Important Notes:
※Pick-up/drop-off services are limited to walking distance only
※Service available while you’re away (key storage fee: ¥510/month, tax included)
※No service available on Sundays and during New Year holidaysServices Not Available
House cleaning (air conditioners, floor waxing, range hood interior), elderly/patient care, DIY/repairs, garden pruning, telephone reception, massage, cash handling/banking, driving, negotiation with others, security escort, security patrol, dangerous work (heavy lifting), high-place work, walking large dogs or exotic animals (monkeys, reptiles, etc.)
Housekeeping Service Certification
In March 2023, Pinay Housekeeping Service’s Regular Plan received the Housekeeping Service Certification.
We are the 10th company nationwide and the 7th in the Tokyo metropolitan area to receive this certification.
As a high-quality service certified by a third-party organization, Pinay Housekeeping Service continues to improve to bring more smiles to our customers’ homes.■About the Certification
The Housekeeping Service Certification is a system established by the Japan Housekeeping Service Association and Japanese Standards Association to certify providers of safe and reliable housekeeping services.
This third-party certification evaluates and publishes housekeeping service quality to help users make efficient and rational provider selections.
Learn More
http://kaji-japan.com/nintei.phpNote: ※Kids care services are not included in the Housekeeping Service Certification scope
Regular Plan Benefits
■ Customizable Housekeeping
We understand your preferences and areas of concern, providing increasingly satisfactory customized service with each visit.
■ Service While Away
Available even when you’re not at home through our key storage service.
※Key storage fee:¥510/month (tax included)■ Kids Care and Pick-up/Drop-off Service
Our Filipino staff provide housekeeping services while naturally communicating withy our children in English,offering an authentic English-speaking environment.
While limited to walking distance, we can handle pick-up/drop-off for daycare, cram school,and other activities.For your peace of mind, our bilingual Japanese operators provide smooth support in both English and Japanese for all these services.
Learn more about our Japanese operators’ roles and support systemWhy Choose Regular Service?
POINT1
Improved efficiency with dedicated staff
POINT2
No need for repeated instructions & flexible task modifications
POINT3
Continuous service improvement through feedback
Regular housekeeping service helps maintain cleanliness consistently.
3-Hour Service Example
For those wondering “I’d like to use regular housekeeping service, but what kind of work is involved?”
here’s a typical 3-hour schedule.
Note: Regular service can be customized for each household on each visit.15:00
- Staff arrival
- Toilet cleaning
- Washroom cleaning
- Bath cleaning
- Kitchen area
- Dishes & sink cleaning
- Living room cleaning
- Bed cleaning & making
- Children’s room cleaning
- Folding laundry
- Garbage disposal
- Service completion
- Staff arrival
- Toilet cleaning
- Washroom cleaning
- Bath cleaning
- Kitchen area
- Dishes & sink cleaning
- Living room cleaning
- Bed cleaning & making
- Children’s room cleaning
- Folding laundry
- Garbage disposal
- Service completion
Note: Times are approximate. Work and order may vary depending on room size and conditions.
3-Hour Time Distribution Examples
Example: 3LDK apartment (75㎡/807 sq ft)
Example: Including kids care
Example: Single person household
Note: Times are approximate. Work and order may vary depending on room size and conditions.
Customization available for each household. Please feel free to inquire about any questions.
Like standard housekeeping services, we use Cleaning Equipment and detergents provided by your household.
View list of required Cleaning EquipmentService Fees
Regular Plan Price List
Service Frequency Hourly Rate
(Tax Incl.)Monthly Fee
(Tax & Transportation Incl.)Twice a month(3 hours/visit) ¥4,400/hour ¥28,380 Once a week(3 hours~/visit) ¥4,070/hour ¥56,760 Twice a week(3 hours~/visit) ¥4,070/hour ¥113,520 3 times a week(3 hours~/visit) ¥4,070/hour ¥170,280 4 times a week(3 hours~/visit) ¥4,070/hour ¥216,480 5 times a week(3 hours~/visit) ¥4,070/hour ¥270,600 Custom plans available for up to 6 times a week. Feel free to contact us for consultation.
Note: Twice a month plan is not eligible for the Cleaning Trial Plan.Monthly Fee Calculation
Our monthly fees are determined by service frequency and duration.
*For billing consistency, we calculate monthly visits as follows:
For 1-3 times per week: Average of 4.3 weeks per month (based on 52 weeks per year)
For 4 or more times per week: Average of 4.1 weeks per month (based on 49 weeks per year)*How to Start
- Initial Consultation/Inquiry
- Please provide your information, desired services, preferred days, and time slots.
Contact Us for Consultation(English Available)
- Phone/Email Discussion
- Our concierge will contact you via phone or email to discuss available days and times for both the Cleaning Trial Plan and regular service.
Note: The Cleaning Trial Plan is available only for those considering the Regular Plan (once a week or more frequent visits)
- Home Visit
- Our concierge and assigned staff will visit your home for the Cleaning Trial Plan experience.
Note: You can also start the Regular Plan without trying the Cleaning Trial Plan
- Contract & Service Start
- You can modify cleaning instructions by:Directly telling the staff
Using the Customer My Page
Contacting your concierge (via email, phone, or LINE)Frequently Asked Questions
I’m concerned about privacy and security when I’m not home.
All our cleaning staff are Filipino nationals employed as full-time employees with verified backgrounds.For privacy and security, they submit both a Personal
What about property damage insurance?
We are insured by Mitsui Sumitomo Insurance for potential property damage, with coverage up to ¥50 million.
Why do you recommend regular service?
Unlike house cleaning services that deal with accumulated dirt, our housekeeping service helps with your daily household tasks. Having the same staff visit regularly allows us to understand your preferences and concerns, improving service quality with each visit. Regular service cycles aim to reduce your daily household burden.
Can I request specific staff members?
Yes, you can request staff members you’ve previously worked with through the Spot Plan or Prime Outlet Plan (subject to staff availability). If you don’t have a preference, we’ll suggest staff members who match your preferred schedule.
What if I need to cancel or change the service time suddenly?
Cancellations are accepted until 5:00 PM two days before the scheduled service. Cancelled sessions can be rescheduled for another day.
What areas do you serve?
We provide services in the Tokyo Metropolitan Area and parts of Kanagawa Prefecture, though some areas may not be covered. Please check our service area page for details.
Testimonials Customers
K.N. (Age 35-39)
Family with Children
Minato Ward, Tokyo
- Satisfaction:
- 10/10 (Extremely Satisfied)
- Cleaning Quality:
- 10/10 (Extremely Satisfied)
- Communication with Staff:
- 9/10 (Extremely Satisfied)
Grateful to Have Found Such Great Staff
The staff is attentive, professional, and hardworking. They always arrive 10 minutes early to prepare, showing their thorough training. Despite language barriers, they make earnest efforts to communicate with smiles and enthusiasm.
It was a great help while managing childcare for both a newborn and older children.J.O. (Age 30-34)
Family with Children
Setagaya Ward, Tokyo
- Satisfaction:
- 10/10 (Extremely Satisfied)
- Cleaning Quality:
- 10/10 (Extremely Satisfied)
- Communication with Staff:
- 8/10 (Satisfied)
Helpful Proactive Suggestions
Our assigned staff member is very thorough and proactively suggests organizing solutions beyond what we request. The service quality is high.
They’re extremely helpful when we’re too busy to manage everything.
They communicate well, remember all requests, and proactively suggest cleaning and organizing tasks we hadn’t noticed. Their work quality is excellent.
H.N. (Age 35-39)
Single
Setagaya Ward, Tokyo
- Satisfaction:
- 8/10 (Extremely Satisfied)
- Cleaning Quality:
- 9/10 (Extremely Satisfied)
- Communication with Staff:
- 8/10 (Satisfied)
Excellent Value for Money
They thoroughly clean areas I wouldn’t have noticed myself. The staff’s personality is wonderful.
For working professionals, the service offers excellent value. There’s much to learn from housekeeping professionals. I’ve experienced how improving living environment awareness has various positive effects.
Both cleaning staff and Japanese operators provide very attentive service. I’m genuinely grateful.N.S. (Age 30-34)
Family with Children
Shibuya Ward, Tokyo
- Satisfaction:
- 10/10 (Extremely Satisfied)
- Cleaning Quality:
- 10/10 (Extremely Satisfied)
- Communication with Staff:
- 10/10 (Extremely Satisfied)
High Satisfaction for Dual-Income Families
As we’re usually very busy, it’s wonderful coming home with the children after work to find a clean house. For dual-income, full-time working families like ours, the satisfaction level is particularly high.
Although we haven’t met recently due to our busy schedule with absence-based service, they work efficiently and always clean better than expected, including shelves. It’s been a tremendous help.S.O. (Age 45-49)
Family with Children
Shibuya Ward, Tokyo
- Satisfaction:
- 10/10 (Extremely Satisfied)
- Cleaning Quality:
- 9/10 (Extremely Satisfied)
- Communication with Staff:
- 8/10 (Satisfied)
More Comfortable with Filipino Staff
I find it easier to request services from Filipino staff compared to Japanese staff when it comes to home cleaning. It’s easier to express specific requests.
The cleaning staff is very professional and reliable. They make an effort to understand our requests.
Although the service is slightly expensive, I’m satisfied.
CONTACT
Contact Us About Our Housekeeping Service
- Toll-free
Phone Support -
0120-989-033
※For Current Customers
03-6421-1777
Hours: 9:00-18:00(Closed weekends, holidays & New Year's)
- Quick
5-minute Email Inquiry
S.K. (Age 35-39)
Family with Children
Minato Ward, Tokyo
Comfortable Having Them at Home
All staff members are very pleasant and work diligently. They take initiative without requiring detailed instructions. My children say the staff are kind and fun. It’s more comfortable making requests compared to Japanese housekeepers. Although many staff members are young, they’re experienced with children, making us feel at ease having them at home.