japanese english

World-Class
Filipino
Housekeeping Service
World-Class Filipino Housekeeping Service

World-Class
Filipino
Housekeeping Service
World-Class Filipino Housekeeping Service

All staff are nationally certified professionals trained in the Philippines
- a country renowned for domestic services
Specially customized for Japanese house!
Bilingual in English and Japanese - Perfect for children's English education!

家事代行サービスをお探しなら東京都内全て対応できるピナイ家事代行サービス
Available Municipal Support Programs
Full-time staff only
Services available in English and Japanese
メディア実績
Pinay HOUSEKEEPING SERVICE We're Pinay HOUSEKEEPING SERVICE 私たちはピナイ家事代行サービスです。
Pinay HOUSEKEEPING SERVICE We're Pinay HOUSEKEEPING SERVICE 私たちはピナイ家事代行サービスです。
Pinay HOUSEKEEPING SERVICE We're Pinay HOUSEKEEPING SERVICE 私たちはピナイ家事代行サービスです。

We achieve “Housekeeping Service Certification” ※2

Pinay Housekeeping Service has been awarded
the "Housekeeping Service Certification" following a thorough evaluation by an independent certification body.

Recommended
Housekeeping Plans

Monthly Subscription Customized Plan

Regular Plan

  1. Regular scheduled cleaning
  2. Same staff every time
  3. Hassle-free management
  4. Service available while you're away

ABOUT

About Pinay Housekeeping Service

High Quality of Cleaning skill
×Sophisticated Hospitality
Client’s Satisfaction

Pinay Housekeeping Service is Japan's first specialized
Filipino housekeeping service.

The Philippines is a leading nation in domestic services,
where housekeepers receive professional training and national certifications before working internationally.
We aim to enhance your daily life through our premium housekeeping services, bringing comfort and joy to your home.

Our Service Features

Our Service Features

World-Class Quality Service

All staff hold national housekeeping certifications

Specialized training for Japanese homes and customs

Professional Filipino Staff

Bilingual service in Japanese and English

Friendly and approachable personality

Safe and Reliable Service

Japanese-speaking customer support

Comprehensive insurance coverage for property damage

Operating Company Information

Pinay International Co., Ltd. is a Japanese company providing premium housekeeping services primarily to households in Tokyo and Kanagawa Prefecture.
Established in 2013, we were certified in 2017 as an approved provider of foreign domestic workers under Japan's National Strategic Special Zone program.

Our Commitment to
Safety and Security

Privacy and Security
Measures

All our cleaning staff are thoroughly vetted Filipino employees. To ensure privacy and security, each staff member submits a "Personal Reference Guarantee" and "Confidentiality Agreement," and receives comprehensive in-house training.

Insurance Coverage

Pinay Housekeeping Service is insured by Mitsui Sumitomo Insurance. Our coverage protects against accidental damage to property, with insurance coverage up to 50 million yen.

We achieve
“Housekeeping Service Certification”

家事代行サービス認証

Pinay Housekeeping Service has been awarded
the "Housekeeping Service Certification"
following a thorough evaluation by an independent certification body.

RECOMMEND

Who Can Benefit from Our Housekeeping Service?

富裕層家庭

High-Income Households

We provide daily housekeeping services to meet the needs of high-end residential clients.

妊婦の方(産前産後)

Expectant and New Mothers

Supporting you through morning sickness, late pregnancy, and the postpartum period when household tasks become challenging.

子育て世帯

Families with Children

Beyond daily housekeeping, we offer child transportation services and English communication support.

共働きカップル

Working Couples

Eliminate household chore disputes and enjoy your weekends together. Let us handle the housework while you focus on quality time.

忙しい単身世帯

Busy Single Households

Perfect for business professionals who want to maximize their private time and pursue personal interests.

AREA

Service Areas

We provide housekeeping services primarily in central Tokyo (23 wards) and major urban areas, including Yokohama and Kawasaki cities in Kanagawa Prefecture.
While we have a strong client base in Minato, Setagaya, 、and Shibuya wards, we are seeing increasing demand from busy households across other areas.

Note: Service availability may vary depending on the selected plan. Please contact us for detailed coverage information.

Service Areas

Service Areas

Tokyo 23 Wards

Chuo / Chiyoda / Shinjuku / Minato / Bunkyo / Taito / Sumida / Koto / Shinagawa / Meguro / Ota / Setagaya / Shibuya / Nakano / Suginami / Kita / Arakawa / Itabashi / Adachi / Katsushika / Nerima / Edogawa / Toshima /

Tokyo Metropolitan Area

Musashino / Mitaka / Chofu / Fuchu / Kunitachi / Kokubunji / Tachikawa / Koganei / Kodaira / Nishitokyo / Machida / Tama / Inagi /

Yokohama City, Kanagawa Prefecture

Naka / Minami / Nishi / Midori / Aoba / Kohoku / Asahi / Kanagawa / Tsurumi / Tsuzuki / Hodogaya / Izumi / Isogo / Kanazawa / Konan / Sakae / Seya / Totsuka

Kawasaki City, Kanagawa Prefecture

Kawasaki / Takatsu / Saiwai / Asao / Nakahara / Miyamae / Tama

Kamakura City, Kanagawa Prefecture

* Available for all areas

Testimonials Customers

S.K. (Age 35-39)
Family with Children
Minato Ward, Tokyo

Satisfaction:
8/10 (Extremely Satisfied)
Cleaning Quality:
9/10 (Extremely Satisfied)
Communication with Staff:
8/10 (Satisfied)

Comfortable Having Them at Home

All staff members are very pleasant and work diligently. They take initiative without requiring detailed instructions. My children say the staff are kind and fun. It's more comfortable making requests compared to Japanese housekeepers. Although many staff members are young, they're experienced with children, making us feel at ease having them at home.

K.N. (Age 35-39)
Family with Children
Minato Ward, Tokyo

Satisfaction:
10/10 (Extremely Satisfied)
Cleaning Quality:
10/10 (Extremely Satisfied)
Communication with Staff:
9/10 (Extremely Satisfied)

Grateful to Have Found Such Great Staff

The staff is attentive, professional, and hardworking. They always arrive 10 minutes early to prepare, showing their thorough training. Despite language barriers, they make earnest efforts to communicate with smiles and enthusiasm.
It was a great help while managing childcare for both a newborn and older children.

J.O. (Age 30-34)
Family with Children
Setagaya Ward, Tokyo

Satisfaction:
10/10 (Extremely Satisfied)
Cleaning Quality:
10/10 (Extremely Satisfied)
Communication with Staff:
8/10 (Satisfied)

Helpful Proactive Suggestions

Our assigned staff member is very thorough and proactively suggests organizing solutions beyond what we request. The service quality is high.
They're extremely helpful when we're too busy to manage everything.
They communicate well, remember all requests, and proactively suggest cleaning and organizing tasks we hadn't noticed. Their work quality is excellent.

H.N. (Age 35-39)
Single
Setagaya Ward, Tokyo

Satisfaction:
8/10 (Extremely Satisfied)
Cleaning Quality:
9/10 (Extremely Satisfied)
Communication with Staff:
8/10 (Satisfied)

Excellent Value for Money

They thoroughly clean areas I wouldn't have noticed myself. The staff's personality is wonderful.
For working professionals, the service offers excellent value. There's much to learn from housekeeping professionals. I've experienced how improving living environment awareness has various positive effects.
Both cleaning staff and Japanese operators provide very attentive service. I'm genuinely grateful.

N.S. (Age 30-34)
Family with Children
Shibuya Ward, Tokyo

Satisfaction:
10/10 (Extremely Satisfied)
Cleaning Quality:
10/10 (Extremely Satisfied)
Communication with Staff:
10/10 (Extremely Satisfied)

High Satisfaction for Dual-Income Families

As we're usually very busy, it's wonderful coming home with the children after work to find a clean house. For dual-income, full-time working families like ours, the satisfaction level is particularly high.
Although we haven't met recently due to our busy schedule with absence-based service, they work efficiently and always clean better than expected, including shelves. It's been a tremendous help.

S.O. (Age 45-49)
Family with Children
Shibuya Ward, Tokyo

Satisfaction:
10/10 (Extremely Satisfied)
Cleaning Quality:
9/10 (Extremely Satisfied)
Communication with Staff:
8/10 (Satisfied)

More Comfortable with Filipino Staff

I find it easier to request services from Filipino staff compared to Japanese staff when it comes to home cleaning. It's easier to express specific requests.
The cleaning staff is very professional and reliable. They make an effort to understand our requests.
Although the service is slightly expensive, I'm satisfied.

NEWS

News

お知らせ
2024.12.24
Holiday Closing Notice
お知らせ
2023.10.16
Holiday Closing Notice
お知らせ
2023.06.30
Notice regarding Terms of service

CONTACT

Inquiries & Consultation

For inquiries about our housekeeping services or to make a reservation,
please feel free to contact us.

Key Features

Key Features of Pinay Housekeeping Services

World-Class
Quality Service

世界水準の高品質サービス世界水準の高品質サービス

Global Standard Housekeeping

Our Filipino housekeepers are trusted worldwide. We recruit candidates from across the Philippines?a country renowned for domestic services?and employ only thoroughly screened staff as full-time employees.

Customized for Japanese Households

After arriving in Japan, staff undergo extensive training in Japanese etiquette, customs, and appliance operation. All staff are proficient in both Japanese and English.

Insurance Coverage for Peace of Mind

Our service includes comprehensive insurance coverage for property damage.

Bilingual Filipino Staff
(Japanese & English)

スタッフは全員フィリピン人スタッフは全員フィリピン人

Perfect for Children's English Education

The Philippines, where English is an official language, is known for its American-influenced English that's easy for Japanese speakers to understand.
Many families now seek opportunities for their children to interact with foreign nationals as part of their education. Our staff can naturally communicate in English with children while performing housekeeping duties.

Friendly and Approachable Staff

Our staff, averaging in their 30s, are known for their cheerful personalities. Many clients find them easier to communicate with compared to Japanese staff, appreciating the comfortable cultural dynamic. Japanese communication is also available.

Comprehensive
Service Options

豊富なサービス内容豊富なサービス内容

Tailored to Your Needs

We offer both regular custom-made plans covering all household tasks and flexible spot services for occasional needs.*1

Our services include:

Daily cleaning and organizing of living rooms, bedrooms, and children's rooms Kitchen, bathroom, and water facilities maintenance
Laundry services
Childcare with English language exposure
Shopping assistance
School pick-up/drop-off services*2

Customizable Regular Services

Long-term regular plans can be customized to your preferences. Key storage service available for when you're away.

※1 Excluding some part-time Filipino staff residing in Japan
※2 Childcare and transport services available with select staff only; not included in housekeeping service certification

PLAN

Housekeeping Service Plans

We offer optimal plans tailored to your needs.

Cleaning Trial Plan

Cleaning Trial Plan

2-hour trial cleaning for prospective regular customers

Experience our service with the same staff who would handle your regular cleaning. Available for those considering weekly or more frequent service.

Ideal for:
  • First-time housekeeping service users
  • Those considering regular service
  • Those seeking personalized recommendations from our Japanese concierge

Regular Plan

Regular Plan

Customized housekeeping by dedicated staff

Your assigned staff member handles all housekeeping tasks. Service quality improves as they become familiar with your preferences and needs.

Ideal for:
  • Regular housekeeping service users
  • Those needing service while away
  • Those interested in shopping, transport, and childcare services

Prime Outlet Plan

Prime Outlet Plan

Online booking for affordable one-time service

Spot service available at select times. Lower rates through efficient staff scheduling.

Ideal for:
  • Budget-conscious first-time users
  • Those not yet considering regular service
  • Those preferring easy online booking

CONTACT

Inquiries & Consultation

For inquiries about our housekeeping services or to make a reservation,
please feel free to contact us.

STAFF

Meet Our Cleaning Staff

  • スタッフ
  • スタッフ
  • スタッフ
  • スタッフ

Meet Our Cleaning Staff

Our staff, mostly in their 30s, are known for their friendly personalities.
Many clients appreciate the comfortable cultural dynamic
that makes it easier to communicate detailed cleaning requests.

MEDIA

Media Coverage

We have been featured across various media outlets, including news programs, newspapers, magazines, and entertainment shows.

  • サンデーモーニング
  • めざまし8
  • 朝日新聞
  • DayDay
  • DIME
  • 女性セブン
  • 国際報道
  • 5時に夢中
  • WBS
  • 日本経済新聞
  • 60秒で学べるNEWS
  • コロンブス
  • VERY
  • newsevery

FAQ

Q&A
About Our Service

What are the characteristics of Filipino staff?

Our staff are certified professional housekeepers who graduated from Filipino housekeeping schools with national qualifications and minimum 1-year experience. Most are in their 30s, many with childcare experience. They're known for their friendly demeanor and comfortable communication style. All staff can communicate in English.

How well do they speak Japanese?

Staff can handle basic daily conversations and work instructions in Japanese.

What about privacy and security during absence?

All staff are full-time employees with verified backgrounds. They sign privacy and confidentiality agreements. We take security seriously and provide full company liability for any issues.

What insurance coverage do you provide?

We're insured by Mitsui Sumitomo Insurance for property damage up to 50 million yen.

Do I need to stay home during service?

No. For absent service, key storage is required (available for Regular Long-term Plan only).
*Key storage fee: 510 yen (tax included) per month.

What are your service hours? Do you work weekends/holidays/nights?

Services available Monday-Saturday, 9:00-20:00 (varies by plan).

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CONTACT

Contact Us About Our Housekeeping Service

Toll-free
Phone Support

0120-989-033

※For Current Customers

03-6421-1777

Hours: 9:00-18:00(Closed weekends, holidays & New Year's)

Quick
5-minute Email Inquiry