World-Class
Filipino
Housekeeping Service
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World-Class
Filipino
Housekeeping Service
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All staff are nationally certified professionals trained in the Philippines
- a country renowned for domestic services
Specially customized for Japanese house!
Bilingual in English and Japanese - Perfect for children's English education!
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Services available in English and Japanese
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We achieve “Housekeeping Service Certification” ※2
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Pinay Housekeeping Service has been awarded
the "Housekeeping Service Certification" following a thorough evaluation by an independent certification body.
Recommended
Housekeeping Plans
\Monthly Subscription Customized Plan/
Regular Plan
- Regular scheduled cleaning
- Same staff every time
- Hassle-free management
- Service available while you're away
ABOUT
About Pinay Housekeeping Service
High Quality of Cleaning skill
×Sophisticated Hospitality
=Client’s Satisfaction
Pinay Housekeeping Service is Japan's first specialized
Filipino housekeeping service.
The Philippines is a leading nation in domestic services,
where housekeepers receive professional training and national certifications before working internationally.
We aim to enhance your daily life through our premium housekeeping services, bringing comfort and joy to your home.
Our Service Features
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World-Class Quality Service
All staff hold national housekeeping certifications
Specialized training for Japanese homes and customs
Professional Filipino Staff
Bilingual service in Japanese and English
Friendly and approachable personality
Safe and Reliable Service
Japanese-speaking customer support
Comprehensive insurance coverage for property damage
Operating Company Information
Pinay International Co., Ltd. is a Japanese company providing premium housekeeping services primarily to households in Tokyo and Kanagawa Prefecture.
Established in 2013, we were certified in 2017 as an approved provider of foreign domestic workers under Japan's National Strategic Special Zone program.
Our Commitment to
Safety and Security
Privacy and Security
Measures
All our cleaning staff are thoroughly vetted Filipino employees. To ensure privacy and security, each staff member submits a "Personal Reference Guarantee" and "Confidentiality Agreement," and receives comprehensive in-house training.
Insurance Coverage
Pinay Housekeeping Service is insured by Mitsui Sumitomo Insurance. Our coverage protects against accidental damage to property, with insurance coverage up to 50 million yen.
We achieve
“Housekeeping Service Certification”
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Pinay Housekeeping Service has been awarded
the "Housekeeping Service Certification"
following a thorough evaluation by an independent certification body.
RECOMMEND
Who Can Benefit from Our Housekeeping Service?
-
High-Income Households
We provide daily housekeeping services to meet the needs of high-end residential clients.
-
Expectant and New Mothers
Supporting you through morning sickness, late pregnancy, and the postpartum period when household tasks become challenging.
-
Families with Children
Beyond daily housekeeping, we offer child transportation services and English communication support.
-
Working Couples
Eliminate household chore disputes and enjoy your weekends together. Let us handle the housework while you focus on quality time.
-
Busy Single Households
Perfect for business professionals who want to maximize their private time and pursue personal interests.
AREA
Service Areas
We provide housekeeping services primarily in central Tokyo (23 wards) and major urban areas, including Yokohama and Kawasaki cities in Kanagawa Prefecture.
While we have a strong client base in Minato, 、Setagaya, 、and Shibuya wards, we are seeing increasing demand from busy households across other areas.
Note: Service availability may vary depending on the selected plan. Please contact us for detailed coverage information.
Service Areas
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-
Tokyo 23 Wards
- Chuo / Chiyoda / Shinjuku / Minato / Bunkyo / Taito / Sumida / Koto / Shinagawa / Meguro / Ota / Setagaya / Shibuya / Nakano / Suginami / Kita / Arakawa / Itabashi / Adachi / Katsushika / Nerima / Edogawa / Toshima /
-
Tokyo Metropolitan Area
- Musashino / Mitaka / Chofu / Fuchu / Kunitachi / Kokubunji / Tachikawa / Koganei / Kodaira / Nishitokyo / Machida / Tama / Inagi /
-
Yokohama City, Kanagawa Prefecture
- Naka / Minami / Nishi / Midori / Aoba / Kohoku / Asahi / Kanagawa / Tsurumi / Tsuzuki / Hodogaya / Izumi / Isogo / Kanazawa / Konan / Sakae / Seya / Totsuka
-
Kawasaki City, Kanagawa Prefecture
- Kawasaki / Takatsu / Saiwai / Asao / Nakahara / Miyamae / Tama
-
Kamakura City, Kanagawa Prefecture
- * Available for all areas
Testimonials Customers
NEWS
News
- お知らせ
- 2024.12.24
- Holiday Closing Notice
- お知らせ
- 2023.10.16
- Holiday Closing Notice
- お知らせ
- 2023.06.30
- Notice regarding Terms of service
CONTACT
Inquiries & Consultation
For inquiries about our housekeeping services or to make a reservation,
please feel free to contact us.
Key Features
Key Features of Pinay Housekeeping Services
World-Class
Quality Service
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Global Standard Housekeeping
Our Filipino housekeepers are trusted worldwide. We recruit candidates from across the Philippines?a country renowned for domestic services?and employ only thoroughly screened staff as full-time employees.
Customized for Japanese Households
After arriving in Japan, staff undergo extensive training in Japanese etiquette, customs, and appliance operation. All staff are proficient in both Japanese and English.
Insurance Coverage for Peace of Mind
Our service includes comprehensive insurance coverage for property damage.
Bilingual Filipino Staff
(Japanese & English)
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Perfect for Children's English Education
The Philippines, where English is an official language, is known for its American-influenced English that's easy for Japanese speakers to understand.
Many families now seek opportunities for their children to interact with foreign nationals as part of their education. Our staff can naturally communicate in English with children while performing housekeeping duties.
Friendly and Approachable Staff
Our staff, averaging in their 30s, are known for their cheerful personalities. Many clients find them easier to communicate with compared to Japanese staff, appreciating the comfortable cultural dynamic. Japanese communication is also available.
Comprehensive
Service Options
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Tailored to Your Needs
We offer both regular custom-made plans covering all household tasks and flexible spot services for occasional needs.*1
Our services include:
Daily cleaning and organizing of living rooms, bedrooms, and children's rooms
Kitchen, bathroom, and water facilities maintenance
Laundry services
Childcare with English language exposure
Shopping assistance
School pick-up/drop-off services*2
Customizable Regular Services
Long-term regular plans can be customized to your preferences. Key storage service available for when you're away.
※1 Excluding some part-time Filipino staff residing in Japan
※2 Childcare and transport services available with select staff only; not included in housekeeping service certification
PLAN
Housekeeping Service Plans
We offer optimal plans tailored to your needs.
Cleaning Trial Plan
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2-hour trial cleaning for prospective regular customers
Experience our service with the same staff who would handle your regular cleaning. Available for those considering weekly or more frequent service.
- Ideal for:
-
- First-time housekeeping service users
- Those considering regular service
- Those seeking personalized recommendations from our Japanese concierge
Regular Plan
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Customized housekeeping by dedicated staff
Your assigned staff member handles all housekeeping tasks. Service quality improves as they become familiar with your preferences and needs.
- Ideal for:
-
- Regular housekeeping service users
- Those needing service while away
- Those interested in shopping, transport, and childcare services
Prime Outlet Plan
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Online booking for affordable one-time service
Spot service available at select times. Lower rates through efficient staff scheduling.
- Ideal for:
-
- Budget-conscious first-time users
- Those not yet considering regular service
- Those preferring easy online booking
CONTACT
Inquiries & Consultation
For inquiries about our housekeeping services or to make a reservation,
please feel free to contact us.
STAFF
Meet Our Cleaning Staff
Meet Our Cleaning Staff
Our staff, mostly in their 30s, are known for their friendly personalities.
Many clients appreciate the comfortable cultural dynamic
that makes it easier to communicate detailed cleaning requests.
MEDIA
Media Coverage
We have been featured across various media outlets, including news programs, newspapers, magazines, and entertainment shows.
FAQ
Q&A
About Our Service
What are the characteristics of Filipino staff?
Our staff are certified professional housekeepers who graduated from Filipino housekeeping schools with national qualifications and minimum 1-year experience. Most are in their 30s, many with childcare experience. They're known for their friendly demeanor and comfortable communication style. All staff can communicate in English.
How well do they speak Japanese?
Staff can handle basic daily conversations and work instructions in Japanese.
What about privacy and security during absence?
All staff are full-time employees with verified backgrounds. They sign privacy and confidentiality agreements. We take security seriously and provide full company liability for any issues.
What insurance coverage do you provide?
We're insured by Mitsui Sumitomo Insurance for property damage up to 50 million yen.
Do I need to stay home during service?
-
No. For absent service, key storage is required (available for Regular Long-term Plan only).
*Key storage fee: 510 yen (tax included) per month.
What are your service hours? Do you work weekends/holidays/nights?
Services available Monday-Saturday, 9:00-20:00 (varies by plan).
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K.Nさん 35~39歳 ファミリー
(子供あり)
東京都港区
- 満足度
- 10(非常に満足)
- 清掃品質
- 10(非常に満足)
- 清掃スタッフとのコミュニケーション
- 9(非常に満足)
出会えて良かったと思えるスタッフでした
丁寧に真面目に一生懸命作業し、気の利くスタッフさんです。また、一度も遅刻せずに開始10分前には到着し、身の回りの支度をし、気持ち良くスタートに取り組んでくれていて、しっかりトレーニングされてると感心してました。そして、慣れない日本語で一生懸命に頑張って受け答えしてくれ、問いかけには笑顔で返事してくれ、頑張って会話してくれてるのを熱く感じてました。
子供の相手をしながら新生児のお世話で負担が大きかったので、お願い出来て本当に良かったです。
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J.Oさん 30~34歳 ファミリー
(子供あり)
東京都世田谷区
- 満足度
- 10(非常に満足)
- 清掃品質
- 10(非常に満足)
- 清掃スタッフとのコミュニケーション
- 8(満足)
積極的に提案してくれて助かってます
担当のスタッフさんが、とても丁寧に、お願いしたことだけではなく、お片づけの提案もしてくださるので、大変ありがたく感じております。サービス提供のクオリティも高いです。
忙しくて手が回らないときに非常に助けられています。
コミュニケーション能力が高く、一度お願いしたことは忘れずに、また、こちらが気づかなかったこと、してほしかったお片づけやお掃除を積極的に提案してくださります。お仕事のクオリティも高く、大変ありがたく思っています。
S.K. (Age 35-39)
Family with Children
Minato Ward, Tokyo
Comfortable Having Them at Home
All staff members are very pleasant and work diligently. They take initiative without requiring detailed instructions. My children say the staff are kind and fun. It's more comfortable making requests compared to Japanese housekeepers. Although many staff members are young, they're experienced with children, making us feel at ease having them at home.