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Client Testimonials

We would like to introduce some testimonials from customers who have used Pinay Housekeeping Services.

Testimonials Customers

S.K. (Age 35-39)
Family with Children
Minato Ward, Tokyo

Satisfaction:
8/10 (Extremely Satisfied)
Cleaning Quality:
9/10 (Extremely Satisfied)
Communication with Staff:
8/10 (Satisfied)

Comfortable Having Them at Home

All staff members are very pleasant and work diligently. They take initiative without requiring detailed instructions. My children say the staff are kind and fun. It's more comfortable making requests compared to Japanese housekeepers. Although many staff members are young, they're experienced with children, making us feel at ease having them at home.

K.N. (Age 35-39)
Family with Children
Minato Ward, Tokyo

Satisfaction:
10/10 (Extremely Satisfied)
Cleaning Quality:
10/10 (Extremely Satisfied)
Communication with Staff:
9/10 (Extremely Satisfied)

Grateful to Have Found Such Great Staff

The staff is attentive, professional, and hardworking. They always arrive 10 minutes early to prepare, showing their thorough training. Despite language barriers, they make earnest efforts to communicate with smiles and enthusiasm.
It was a great help while managing childcare for both a newborn and older children.

J.O. (Age 30-34)
Family with Children
Setagaya Ward, Tokyo

Satisfaction:
10/10 (Extremely Satisfied)
Cleaning Quality:
10/10 (Extremely Satisfied)
Communication with Staff:
8/10 (Satisfied)

Helpful Proactive Suggestions

Our assigned staff member is very thorough and proactively suggests organizing solutions beyond what we request. The service quality is high.
They're extremely helpful when we're too busy to manage everything.
They communicate well, remember all requests, and proactively suggest cleaning and organizing tasks we hadn't noticed. Their work quality is excellent.

H.N. (Age 35-39)
Single
Setagaya Ward, Tokyo

Satisfaction:
8/10 (Extremely Satisfied)
Cleaning Quality:
9/10 (Extremely Satisfied)
Communication with Staff:
8/10 (Satisfied)

Excellent Value for Money

They thoroughly clean areas I wouldn't have noticed myself. The staff's personality is wonderful.
For working professionals, the service offers excellent value. There's much to learn from housekeeping professionals. I've experienced how improving living environment awareness has various positive effects.
Both cleaning staff and Japanese operators provide very attentive service. I'm genuinely grateful.

N.S. (Age 30-34)
Family with Children
Shibuya Ward, Tokyo

Satisfaction:
10/10 (Extremely Satisfied)
Cleaning Quality:
10/10 (Extremely Satisfied)
Communication with Staff:
10/10 (Extremely Satisfied)

High Satisfaction for Dual-Income Families

As we're usually very busy, it's wonderful coming home with the children after work to find a clean house. For dual-income, full-time working families like ours, the satisfaction level is particularly high.
Although we haven't met recently due to our busy schedule with absence-based service, they work efficiently and always clean better than expected, including shelves. It's been a tremendous help.

S.O. (Age 45-49)
Family with Children
Shibuya Ward, Tokyo

Satisfaction:
10/10 (Extremely Satisfied)
Cleaning Quality:
9/10 (Extremely Satisfied)
Communication with Staff:
8/10 (Satisfied)

More Comfortable with Filipino Staff

I find it easier to request services from Filipino staff compared to Japanese staff when it comes to home cleaning. It's easier to express specific requests.
The cleaning staff is very professional and reliable. They make an effort to understand our requests.
Although the service is slightly expensive, I'm satisfied.

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CONTACT

Contact Us About Our Housekeeping Service

Toll-free
Phone Support

0120-989-033

※For Current Customers

03-6421-1777

Hours: 9:00-18:00(Closed weekends, holidays & New Year's)

Quick
5-minute Email Inquiry